Trust is complex and transient. Context, safety, privacy, respect, and many other considerations are built into each individuals’ concept of trust. How can we examine this complexity in a way that supports the work of making digital experiences? What research supports this work and how can we use practices of responsible development to make systems that earn appropriate levels of trust? What is an appropriate level of trust for emerging technologies such as machine learning systems? This talk will examine trust and how UX practitioners can define and measure it.
Attended this talk? Fill out the Session Survey!
