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Friday, September 24 • 4:15pm - 5:00pm
Driving UX outcomes with PURE scores: One company’s journey to metrics through expert reviews

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How do we know if the UX team is doing a good job? With executives obsessed with measurement and our obsession with designing great products, how can a team keep up?  Is large-scale user testing the answer, or even feasible?
This is the story of one team's attempt drive change through the Practical Usability Rating by Experts method (PURE) (Rohrer, et al). We have built a system around tracking usability with scores generated by PURE. The challenge is to implement, execute, and report across a broad portfolio of products and workflows aimed at our users. You will learn about our motivation for tracking usability this way, methods for adapting to this complex product environment, and our lessons learned with these tools to drive change for our users.

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avatar for Kevin Berni

Kevin Berni

User Experience Design Director, Dassault Systemes SolidWorks
Kevin is Director of User Experience Design at DS SolidWorks in Waltham, MA, where he leads of team of UX Designers, Visual Designers, and User Researchers who design software used by engineers to design many of the products that we all use every day. Prior to Dassault Systemes SolidWorks... Read More →

Friday September 24, 2021 4:15pm - 5:00pm EDT
4 - Republic (Research & Panels)