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Jeffrey Solomon

Independent-Seeking New Opportunities

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Anthropologist with 20+ years of experience in user-centric qualitative research designed to address client and other stakeholder challenges. My focus has been on improving the effectiveness of websites, services, systems, and outcome experiences across a range of healthcare and educational contexts. I align qualitative methods for delivering data insights that are clear, accurate, insightful, and actionable. I have extensive experience working with cross functional team and constituents, ranging from marginalized users of systems to executives. Highly skilled at empathizing with the needs, concerns, and contexts of users.

Skills and Expertise: Qualitative Research | Individual Interviews │ Focus Groups │ Ethnography | Contextual Inquiry Interviews | Generative & Evaluative Research | Primary & Secondary Research | End-to-End User Experience | Diary Studies | Focus Groups | User Personas | Research Design | Data Storytelling & Synthesis | NVivo Qualitative Analysis Software | Mixed Methods | Team Leadership | Collaborative Across Cross-Functional Team │Mentoring | Complex, Iterative, & Multi-Method Initiatives | Research Evangelism | Empathy Champion | Stakeholder Engagement | Race, Gender & Under-Represented Populations | UX Research | Methods Workshop Design & Instruction | Service Design | Program Evaluation

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