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avatar for M DeSouza

M DeSouza

CVS Health
Sr. Manager, Design Operations
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Friday, September 24
 

8:30am EDT

Welcome and Opening Chat 6 - Ballroom (UXPA Boston)Elle Marcus • Bob Thomas

9:15am EDT

Ecosystem of a UX Leader 5 - Liberty (Career)Kanwaldeep 'KD' Singh Arneja

10:15am EDT

Scaling Design with Design Ops: The UX of UX 3 - Independence (Strategy)Chris LaChance

11:15am EDT

Crafting Communication and Inquiry: Visual Thinking Strategies for UX 5 - Liberty (Career)Josephine Holmboe • Dabney Hailey Service Blueprint vs. Journey Map in enterprise UX design 3 - Independence (Strategy)Kanika Ahirwar • Pouya Shabanpour

1:00pm EDT

Innovating and Collaborating Remotely: How the UX Community Adapted 3 - Independence (Strategy)Michael Hawley

2:00pm EDT

Optimizing Design Operations for Inclusive User Experiences 3 - Independence (Strategy)Gary Aussant • Michael Beauchamp

3:00pm EDT

Over-complicated? Over-simplified? The UX Efficient Frontier 4 - Republic (Research & Panels)Morgane Peng Two Birds, One Branch: A Strategy for Managing UX Debt and Accessibility 3 - Independence (Strategy)Patrick Drake • Todd Zazelenchuk

4:15pm EDT

From the Workplace to the Classroom: Teaching User Experience 5 - Liberty (Career)Saloni Borar • Kevin Liang • Shanae Chapman • Sylke Lopez • Grace Phang

5:15pm EDT

Closing Keynote: Looking Back, Looking Forward, Shifting Perspectives. A Fireside Chat with Mona Patel 6 - Ballroom (UXPA Boston)Lisa Spitz • Mona Patel
 

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