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PF

Phyllis Ford

Unum
Director, IT Delivery, US
Portland, ME
Contact Me
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Friday, September 24
 

8:30am EDT

Welcome and Opening Chat 6 - Ballroom (UXPA Boston)Elle Marcus • Bob Thomas

9:15am EDT

Navigating the Complexity of Trust 1 - Back Bay A/B (Research)Carol Smith

10:15am EDT

Write Accessible Copy that Improves Readability for All 4 - Republic (Research & Panels)Patricia D'Ambrosio

11:15am EDT

Service Blueprint vs. Journey Map in enterprise UX design 3 - Independence (Strategy)Kanika Ahirwar • Pouya Shabanpour

12:15pm EDT

Lunchtime Table Topics 6 - Ballroom (UXPA Boston)Bob Thomas

1:00pm EDT

Innovating and Collaborating Remotely: How the UX Community Adapted 3 - Independence (Strategy)Michael Hawley

2:00pm EDT

How to develop your own UX Research Panel 1 - Back Bay A/B (Research)Kay Corry Aubrey • Jeff Sokolov

3:00pm EDT

Over-complicated? Over-simplified? The UX Efficient Frontier 4 - Republic (Research & Panels)Morgane Peng Two Birds, One Branch: A Strategy for Managing UX Debt and Accessibility 3 - Independence (Strategy)Patrick Drake • Todd Zazelenchuk

4:15pm EDT

Driving UX outcomes with PURE scores: One company’s journey to metrics through expert reviews 4 - Republic (Research & Panels)Kevin Berni

5:15pm EDT

Closing Keynote: Looking Back, Looking Forward, Shifting Perspectives. A Fireside Chat with Mona Patel 6 - Ballroom (UXPA Boston)Lisa Spitz • Mona Patel
 

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