Josephine is a UX designer and leads UX research at the Harvard Business Review. She thrives in the early-stages of the design process where she can tackle complex user flows and champion a research-first approach. Prior to HBR, she designed experiences and educational resources across the US, UK and China working within edTech and travel. Josephine is an active member of the Boston UX community serving as an IxDA local leader and mentor at UXPA. She enjoys meeting other practitioners in the UX-verse, so feel free to say hi!